I can’t use my Sicopoints — what should I do?

Several reasons may explain why you are unable to use your Sicopoints:

• Your order has not yet been marked as delivered.

• You do not have the minimum number of Sicopoints required to exchange them for a discount voucher.

• Sicopoints vouchers cannot be combined with other discounts.

Feel free to consult the Loyalty Program Terms & Conditions or to contact our technical support team for further assistance.